Customer Service Call Center in Sharonville, OH at Diverse Staffing

Date Posted: 5/15/2018

Job Snapshot

Job Description

Diverse Staffing is currently seeking Call Center Representatives for immediate, temporary to hire positions. Staff for these positions will work at a customer warehouse in Sharonville, OH. This position pays $12.00 per hour and candidates must have flexibility to work any eight hour shift. Shift hours are between 10:00 AM to 11:00 PM, and one weekend day of your choice.

At Diverse Staffing, our focus is on helping people achieve their career goals through the right career opportunities. We truly value our staff. Diverse employees enjoy safe work environments, fair supervision, reliable pay, and even benefits like medical coverage if you need it!

As a Call Center Representative for this customer you will be answering inbound questions about product, taking orders, and tracking shipping. Our client is a cosmetics manufacturer.

Some of the day-to-day tasks for this job include:
  • Manage large amounts of inbound calls in a timely manner
  • Follow communication 'scripts' when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in the call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets
It’s time to join a winning team. Apply today!

For immediate consideration, apply online and contact us for an interview at:

Cincinnati Recruiting Center
11427 Reed Hartman Highway
Suite #122
Cincinnati, OH 45241
(513) 618-6421

Job Requirements

  • 6 months experience working in a call center environment is a must
  • Strong phone and verbal communication skills along with active listening.
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Walk, stand/bend/reach frequently throughout entire shift
  • Strong attendance record, especially during peak season.
Diverse Staffing is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. IND1