Collections Representative in Louisville, KY at Diverse Staffing

Date Posted: 4/27/2018

Job Snapshot

Job Description

Diverse Staffing is currently seeking a Delinquent Accounts Associate for a local government position on our DiverseGOV team. The Delinquent Accounts Associate hired by us, will work at the Louisville Water Company, in Louisville, KY 40202. Pay will be based on experience and skill set. Please indicate your wage requirement when applying. You will report to work Monday through Friday 8:00 a.m. to 5:00 p.m.

DiverseGOV at Diverse Staffing delivers award-winning staffing and recruitment solutions to our federal, state, and local government partners. Our government customers, and our prime contractor relationships rely on us to provide talent with fresh ideas and empowered minds – individuals with a bright future, just like you! Our employees enjoy safe work environments, fair supervision, reliable pay, and even benefits like medical coverage if you need it!

It’s time to join a winning team. Apply today!

A Delinquent Accounts Associate for our team at this client location will be asked to represent Diverse Staffing to perform the following responsibilities. This position will require an extensive background and credit check, so please be aware of that as well.

The following in an example of some of the tasks you will perform working at this position:

  • Update, sort, distribute and file service orders to ensure account accuracy
  • Identify Service Found On accounts using queries to create and update appropriate service orders to bill and collect payments
  • Perform various collections activities to reduce bad debt (i.e., process bankruptcies, review/research fill station accounts, review/research temporary service accounts, interact with the fire department regarding fire service accounts, etc.)
  • Review DSCN file weekly to ensure timely payments on delinquent accounts
  • Update, research and create service orders
  • Coordinate and update information on bad debt accounts with the external collection agency
  • Resolve delinquent and bad debt disputes
  • Process bad debt reports on a daily, weekly, and monthly basis
  • Provide written response to internal and external customer inquiries
  • Cross train with the Collection Coordinator to provide back up

For immediate consideration, apply online and contact us for an interview at:  

Job Requirements


  • High school diploma or GED
  • Previous delinquent accounts experience
  • Proficiency in Microsoft products
  • Ability to pass a background, credit check and 10 panel drug screen


  • Accrued vacation
  • Insurance offered
  • 6 paid holidays

Diverse Staffing is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status IND2