Help Desk Technician in Indianapolis, IN at Diverse Staffing

Date Posted: 2/2/2018

Job Snapshot

Job Description

The Diverse Tech Staffing team is currently seeking Help Desk Technicians of all experience levels for various opportunities throughout central Indiana. These individuals will assist with essential help desk functions, maintaining responsibility for troubleshooting, installing, and coordinating work with vendor service providers. Have what it takes? Let us know! We are now interviewing for openings in the Indianapolis area and beyond.

Here's what you can expect to do:

  • Maintaining responsibility for the installation and troubleshooting of software
  • Configuring and deploying new hardware
  • Responding to Help Desk requests
  • Troubleshooting hardware and software issues either in-person or remotely
  • Remaining current with hardware and software used by the client
  • Providing regular training to all users, one-on-one or in a class environment
  • Maintaining consistent system performance
  • Communicating system-wide technology issues in a timely manner
  • Supporting the recording and live-streaming of events for the client (might involve travel)
  • Performing other duties as assigned by the director of technology

Sound like you? Apply with our award-winning team today! 

Job Requirements

  • Post-high school degree in computer technology or related field required
  • Must possess excellent customer service skills.
  • Ability to install and maintain hardware and software
  • Advanced knowledge and understanding of various operating systems and Microsoft Office; must be able to use and teach advanced functions of each of the Microsoft Office programs
  • Ability to analyze, configure and repair various hardware devices
  • Ability to solve hardware and software problems
  • Excellent analytical skills, including the ability to define problems, collect data and draw valid conclusions
  • Superior verbal and written communication skills, including ability to teach, make presentations, and prepare clear instructions
  • Ability to maintain strict confidentiality

Diverse Tech Staffing offers a competitive benefits package that includes:

  • Medical, dental, and vision insurance
  • Employee and dependent life insurance
  • Short-term disability plans
  • Holiday pay and paid time off

Diverse Tech Staffing is an Equal Opportunity Employer and a drug-free workplace. Specializing in IT, engineering, and manufacturing, Diverse Tech Staffing meets the demands of our career-minded candidates with an exceptional full-service approach while connecting employers with the candidates they need to meet their business objectives and manage their processes. That’s why top performers and growing companies continue to partner with us. For more information, please reach out to today. IND2